Wedding videographer didn’t deliver, couples say – WSOC TV

CHARLOTTE – Several couples have said they paid a videographer thousands of dollars to have their marriages documented so they can relive those special moments for years to come. However, they said the person they hired didn’t deliver what they paid for.

Elise Avery, Dana Kennedy Lemon, and Kala Nwachukwu all hired Charles Morgan with Tyson & Lenox Films. Avery said she paid $ 3,250 and Nwachukwu said she paid $ 3,200 for her services.

Kennedy Lemon, who married in Jamaica, said Morgan had agreed to shoot and edit her wedding video for free so he could gain more experience in destination weddings, if she paid for his trip. She said her trip cost her over $ 2,100.

The brides said Morgan was supposed to give each of them a movie of their wedding within 70 days of their event, but did not follow through.

Kennedy Lemon said his video was scheduled for January 14, 2020. Avery said hers was scheduled for this year on July 9, and Nwachukwu said his was scheduled for August 20.

“Just not getting anything, being empty-handed, it’s devastating,” Avery told Action 9’s Jason Stoogenke. “The videographer was the most important wedding provider for me. Being able to watch this video over and over was everything to me and he knew it. “

Kennedy Lemon said Morgan had not given him a video of his big day. Avery and Nwachukwu said he gave them a short video, similar to a trailer, but that was it.

“You are victimizing people on an already stressful day, a holy day, a special day. And not being able to relive those memories and beg for something you paid for and was owed to you is very frustrating, ”said Nwachukwu.

Avery said that after Action 9 got involved, Morgan finally gave her a 10 minute movie, but someone else edited it and it wasn’t the same quality as her. was waiting.

Morgan emailed Stoogenke and said, “I fell behind in my work during the summer. Lots of normal bookings as well as COVID rescheduling puts me very, very late. He added that he had stopped booking for the rest of the year until the backlog was over.

“There is no bad intention that this work is delayed,” he wrote.

He told Stoogenke that he will deliver at least two of the films this month. The couples’ only recourse may be small claims court.

(WATCH: Action 9 helps woman get full refund from popular online retailer)

Source link

Comments are closed.